Shipping policy

TURNPRO SHIPPING: Once your TurnPro order is confirmed and “if” (Read Above) there are no shipping lead times, each order is prepared and processed to ship within 24-48hrs and no latter than 72hrs depending on our incoming & weekend orders. UPS orders are subject to 48hrs due to their earlier pickup times. Occasionally orders may take up to 72hrs to ship when incoming orders exceed certain thresholds that overwhelms our packers due to weekend orders. Any “out of country” orders are subject to cover any customs & shipping fees that may occur. TurnPro Signals are not liable for any fees that occur for out of country customs. Shipping charges are non-refundable.

 

SHIPPING NOTIFICATIONS: Please note that calculated shipping transit times are for "reference only”, and does not reflect actual arrival dates. YOU WILL RECEIVE a shipping notification email with tracking once your order has shipped. If you did not for some reason, double check the email provided to us with your order.
 ShopPay App oftentimes sends false notifications of shipment transit times & deliveries. These aren’t always correct as the system reflects anticipated calculated shipping transit times automatically from the website calculated transit times. ShopPay App "does not” reflect our “lead times” (if any) and does not calculate shipping accordingly. 

TRACKING: All order tracking numbers are emailed upon shipment. If you haven't received a shipping notification email, your order is still processing. Please check your email spam folder if you have not seen any tracking notifications within 72hrs. If there are lead times with products such as heaters, plows, winches, etc, you will receive that tracking information once it has left the warehouse. Keep in mind in peak seasons where demand is high and staff is limited, you may even receive your product before tracking is even uploaded into the shipping system. 

AVAILABLE STOCK: “ALL OF OUR SIGNAL SYSTEMS ARE AVAILABLE STOCK” and are built in house available to ship with the guidelines stated above. Occasionally, with items such as plows & accessories, winches, cab heaters, enclosures, mirrors, ect. may be backorder from the original manufacture. With these products, it is always best to call and check availability.