DUE TO LIMITED USPS TRANSPORTATION AVAILABILITY AS RESULT OF THE NATIONWIDE COVID19 IMPACTS, PACKAGE DELIVERY TIMES MAY BE EXTENDED, AND DELIVERY TIMES COULD BE DELAYED. 

TurnPro Signals COVID19 Response 

We just want to take this moment to let each of our clients and future clients know that no matter what is seen online, media, ect., here at TurnPro we always take concerns and public health risk like these seriously. 

 
Here’s the message we want to imply: 
• Even though our company is small and only made up of a few people, (family members mostly), we have implicated measures for our day to day production such as cleaning / sanitizing work surfaces daily. Employee hand washing & hand sanitizing + practicing Good Hygiene has always been our policy.
• Updated 1/11/2021 Via CDC Website, this virus May transfer to surfaces such as cardboard up to 24hrs, Plastic packaging up to 3 days. Most of our products take 2-3 days via USPS & 2-5 days via UPS to arrive to their destinations. These wait periods can further delay the spread. We can also recommend leaving your product sit for up to 10 days if you wish to address any concerns you have of the spread of Covid-19.

  We continually check the CDC Website for updates, and recent available information on COVID-19 daily. We update this message accordingly when new information arises. 

 
 Now the unknown: 
• As of now we are still somewhat receiving inventory regularly , but we have no idea what the future may hold. As of now, we are business as usual per following the guidelines set by local health officials, and the CDC website and following the measures stated above. 
• If it ever comes to backorders, changes with inventory ect. we will contact all order holders immediately via email. If you can please attach a phone number you can be reached during your cart checkout. We ask that anyone with concerns or questions, please don’t hesitate to reach out to us via email at info@turnprosignals.com or by phone during our regular business hours Monday-Friday 9am-5pm EST & Saturday 9am-2pm EST at (260) 202-0016


SHIPPING: We have seen a lot of extensive delivery delays with USPS (United States Postal Service) up to 30 days. We have recently updated our cart checkout to allow customers to choose ground delivery with UPS Ground if they so desire. We haven't seen such delays with UPS. All shipping is calculated by your zip code. If any shipping fees collected are above actual cost, TurnPro always refunds such cost upon shipping your item to your original payment method within PayPal. 

 

UPDATED 1/11/21

 If it assures our customers and helps with their concerns, we have seen other retailers stating that they can leave their package sit untouched, in a warm (warm temperature) area for up to 7 days before handling their products. Therefore this particular virus can not survive past that suggested time frame with heated temperatures. No judgment from us taking these steps at all. With this in mind, we are extending our returns from 14 day returns to 30 days no restock fee and past 30 days with a 20% restock fee. No returns will be permitted after 45 days. Though we would always regret your return. Here at TurnPro you will always find us implying professionalism in everything we do! 
 

Ride Safe! ~TurnPro Signals

 

CDC WEBSITE:

 https://www.cdc.gov/coronavirus/2019-ncov/index.html?s_cid=%20fb_covid_19

 

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